Frequently Asked Questions
Find answers to common questions about our products, services, and partnerships
General Information
We specialize in exporting a wide range of goods including agricultural products, industrial materials, and consumer goods. Contact us for a full catalog.
We export globally, with key markets in Europe, the Middle East, Asia, and Africa. We're always expanding our reach.
You can contact us via our website's contact form, email, or WhatsApp. Our sales team typically responds within 24 hours.
Shipping & Logistics
We offer sea freight, air freight, and land transport depending on your location and order volume.
Yes, once your order is shipped, we provide real-time tracking details through our logistics partners.
Delivery times vary based on destination and shipping method, but standard delivery ranges from 7 to 30 business days.
Partnerships & Distribution
Submit a partnership inquiry through our website. We review all applications and respond within 3–5 business days.
Yes, in selected regions and for qualifying partners. Terms are discussed on a case-by-case basis.
Yes, MOQs vary by product. We provide MOQ details during the onboarding process.
Products & Quality
Yes, our products meet international standards and come with quality certifications like ISO, CE, and others upon request.
Absolutely! Sample requests are welcome. Shipping costs may apply depending on location.
We conduct thorough quality inspections at every stage of production and packaging. Third-party inspection services are also available.
Still Have Questions?
If you couldn’t find the answer to your question, please don’t hesitate to contact our customer support team.